STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

STORM CLAIMS: If your property has been damaged as a result of the recent weather conditions and you don't need us to take urgent action you can notify us online of your claim. 

If you do require urgent action to be taken by us, call: 0800282652

Contents Insurance

Protection for your personal items.

Cover of the possessions in your home from theft and damage.

  • 9 out of 10 customers
    renew every year

    9 out of 10 customers
    renew every year

  • Defaqto 5 Star Rated cover

    Our Home Insurance is rated 5 Star by Defaqto

    Defaqto 5 Star Rated cover

    Our Home Insurance is rated 5 Star by Defaqto

  • Defaqto Home Insurance 5-Star Rating 2008-2024 logo

Insurance overview

Our Contents Insurance provides high levels of cover for your home contents.

Under our home insurance, this includes contents in your home and garden, theft from outbuildings and the replacement of your contents new for old, if they’re damaged beyond repair.

What's covered by a Contents Insurance policy? 

Imagine if you turned your house upside down - everything that fell out would be considered contents, curtains and carpets would also be included.

You need contents insurance to make sure that items including furniture, soft furnishings, jewellery and electrical devices are covered.

What's covered:

  • Alternative accommodation​ for you, your family, and domestic pets, if your home can't be lived in​ as a result of insured damage.
  • Replacement of the locks for outside doors or safes and the cost to replace the keys to your alarm system, if your keys are lost or stolen.
  • Home entertainment equipment covered for accidental damage.​
  • Contents kept in your garden.
  • Theft from outbuildings.
  • Replacement of your contents new for old, if they're damaged beyond repair.

What's not covered:

  • Any excess, which is the amount you’ll need to pay towards a claim. Your policy documents will outline where these apply.
  • Damage or loss caused by lack of general maintenance, wear and tear, and loss of value over time.
  • Any costs of replacing, repairing or restoring your contents above the amount you’ve insured them for.
  • Accidental damage (except home entertainment equipment). Accidental damage can be covered for an additional premium.

The features and exclusions listed are not exhaustive. Your cover will depend on your circumstances. Limits and exclusions apply. 

Calculating your contents replacement value

When you get a quote for Home Insurance we'll ask you to estimate the value of your home contents.

Tools are available to help you make these calculations.

Why choose us?

Why choose us?

  • Mutual Bonus

    We reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy.

    Mutual Bonus

    We reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy.

  • Spread the cost

    We won't charge you extra if you choose to pay monthly by Direct Debit - no fees or interest.

    Spread the cost

    We won't charge you extra if you choose to pay monthly by Direct Debit - no fees or interest.

  • No fees

    We don't charge an administration fee when you make adjustments to or if you cancel your policy.

    No fees

    We don't charge an administration fee when you make adjustments to or if you cancel your policy.

More cover from us

Contents Accidental Damage Insurance

Extend your accidental damage cover to include more than the home entertainment equipment in your home.

What's next?

Take out a new policy

Ready to buy your home insurance policy? We can help you to make sure that you get the right cover.

Existing customers

Get a new quotation, make changes to, discuss your renewal or cancel your home insurance policy.

Claims

Notify us of a new home insurance claim or speak to us about a claim that is in progress.